Letter Writing from Good Letter Writing

Complaint Letter Template

Below you will find a complaint letter template that you can use to put together your own complaint letter. To use this complaint letter template simply highlight the text below using your mouse and select the copy function from your browser and then paste into your favourite word processor:

How to Write a Letter of Complaint

[Your Street Address]
[Your City]
[Your Postcode]

[Month, Day, Year]

[Name & Title of Customer Service Manager if known]
Customer Services
[Company Name]
[Company Street Address]
[Company City]
[Company Postcode]

Dear ["Sirs" if the name of the recipient is not known or "Mr/Mrs/Miss Surname" if the recipient is known],

I am writing to you to complain about my recently purchased [Name of Product/or service] from your [shop/website/catalog/magazine/] on [Month Day, Year] [with reference number ## (if applicable)]

[State your Issue/Complaint about the product].

To resolve the problem with [Name of Product/or service], I would like you to [Your proposed resolution].

I look forward to hearing from you.

If you need to contact me, you can reach me at:

Telephone: [Your telephone number]
Mobile: [Your telephone number]
Email: [Your email address]

Yours ["sincerely," if you know the recipients name or "faithfully," if you do not]

[Your written Signature]

[Your Name]

We hope that you found the above complaint letter template useful. If you want to find out more about how to write a letter of complaint including general conventions then please visit our formal letters page.

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Complaint letter template